soyy.online
SHOPPING GUIDE
SHOPPING GUIDE
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[Regarding orders]
Products are generally sold on a pre-order basis, so delivery will take some time.
Please be sure to check the delivery time for each item before placing your order.
If you would like to have items purchased separately shipped together, please contact us via chat or CONTACT.
(Only for products with the same reservation period)
Please note that if the reservation limit is reached, the product may be sold out even during the reservation period.
[Regarding cancellation of pre-orders]
We cannot accept cancellations due to customer convenience after the reservation period has ended. If you cancel during the reservation period, you can cancel, so please contact us via chat or CONTACT.
[Regarding payment]
Payment will be made at the time of ordering.
[About shipping time]
The delivery date for pre-ordered items is stated on the details page of each item, so please check it in advance.
[Regarding returns and exchanges]
We cannot accept returns or exchanges unless the product is defective.
If you find any defects, please contact us via chat or CONTACT within 5 days of receiving the product, attaching a picture of the defective part.
Please note that we cannot accept returns for items without tags or items that show signs of having been tried on even once.
